Company: Bridgestone
Job Title: Customer Experience Executive
Location: Bengaluru, Karnataka, India
Job Type: Full Time
Job Category: Customer Service / Customer Support (Non IT)
Shift: 9 Hour Rostered Shift (8 hours productive + 1 hour break)
Job ID: 86883

About the Company

Bridgestone is a global mobility and tyre solutions company serving customers across passenger, commercial and fleet segments. The company runs dedicated customer service and support operations to handle customer queries, service events and after-sales assistance.

About the Role

Bridgestone is hiring a Customer Experience Executive (Customer Service Agent) in Bengaluru, Karnataka. The primary objective of this role is to provide an outstanding customer experience while consistently meeting or exceeding key performance metrics.

These metrics include productivity, first response times, average handling time, quality scores and schedule adherence, along with maintaining strong proficiency in process knowledge. The agent handles service events through phone and webforms and owns each case from creation until full resolution and accurate closure.

Key Highlights

• Full time customer service role based in Bengaluru, Karnataka
• Handles customer service events through phone and webforms with end-to-end ownership
• Standard 9 hour rostered shift structure (8 hours productive time + 1 hour break)

Job Responsibilities

Ownership of Issue Resolution

• Act as the primary owner of every service event (phone or webform) with full accountability for resolution.
• Ensure the customer’s issue is completely resolved and accurately documented from creation until closure.
• Support functions such as ENS, Shift Lead, QA and TL act only as secondary support and never replace agent ownership.

Follow-Ups

• Take ownership of all promised follow-ups until they are completed and accurately updated.
• Track and manage the follow-up schedule to ensure timely execution of all customer commitments.
• Ensure all updates and progress are accurately documented in the system.

Quality & Compliance

• Deliver interactions that consistently meet or exceed quality expectations.
• Ensure full adherence to process guidelines, standard operating procedures and quality standards.
• Accurately document all service events, as incomplete or incorrect documentation is the agent’s accountability.

Productivity & Efficiency

• Achieve and maintain productivity targets for service events (phone and webforms).
• Maintain response times and handling durations within defined service levels without compromising quality or ownership.

Schedule Adherence & Attendance

• Consistently maintain schedule adherence by strictly following assigned shifts as published in the roster, including exact login, logout and breaks.
• Adhere to the standard 9 hour daily shift structure (8 hours productive time + 1 hour scheduled break entitlement).
• Proactively and accurately update all attendance records before the stipulated daily cut-off time or as per defined policy.
• Ensure 100% compliance with attendance marking protocols and accept accountability for any deviation in timing or records.

Escalation Management

• Minimise internal and external escalations by using all available resources including knowledge base, online tools and floor support.
• Provide comprehensive context and accurate hand-off notes during escalations while maintaining ownership until formally accepted.
• Ensure proactive communication to prevent potential escalations and mitigate business impact.

Product Knowledge & Continuous Improvement

• Demonstrate proficiency in process knowledge tests and process related dip-checks consistently.
• Complete all mandatory trainings and updates on time, as any knowledge gaps are the agent’s responsibility.

Teamwork & Professionalism

• Actively participate in team huddles, calibration sessions and support for new hires or nesting activities.
• Share best practices while maintaining personal accountability for performance and customer commitments.

Important Note Before You Apply

Please review the complete official job description before applying. Candidates may be required to attend interviews in person or by video conference and may need to present a valid government-issued ID during the hiring process.

Apply only through the official Bridgestone careers page. Never pay any money for registration, interviews, document verification or job offers.

How to Apply

Interested and eligible candidates can apply online through the official Bridgestone careers portal. Open the official link below, review the full job details carefully, and submit your updated resume through the application form. Apply early, as hiring windows can close quickly once suitable candidates are shortlisted.

Apply Now

The post Bridgestone Hiring Customer Experience Executive in Bengaluru, India appeared first on Job4Everyone.

Job Title: Software Development Engineer
Company: Apple
Location: Bengaluru, Karnataka, India
Team: Software and Services (Insight – Big Data)
Qualification: BS / MS in Computer Science, Software Engineering or equivalent
Experience: 3+ Years
Salary: Not disclosed yet
Employment Type: Full Time
Weekly Hours: 40

About the Role:
Apple is hiring a Software Development Engineer for its Insight team in Bengaluru. The Insight team runs one of Apple’s most critical Big Data ecosystems – an exabyte-scale, highly available infrastructure that underpins manufacturing operations for every Apple product globally. Every iPhone, iPad and Mac has touched these systems. Apple is looking for an experienced full-stack engineer who is equally comfortable building polished frontend experiences and rock-solid, high-throughput backend services.

Key Responsibilities:

• Design, build, and operate full-stack features spanning modern frontends (React, Next.js, TypeScript) and backend microservices using Java or other microservices languages (Kotlin, Go, C#/.NET, Node.js/TypeScript, or Rust)
• Build and operate high-throughput, low-latency distributed services with tight SLA requirements as part of the Insight Big Data ecosystem
• Design and implement scalable backend services using Java, Python, Golang, or Scala
• Work with big data technologies such as Kafka, AWS S3, Apache Iceberg, Parquet, Avro, and Druid to build resilient data pipelines and services
• Deploy and operate services in container-orchestrated, large-scale cloud environments (e.g. Kubernetes)
• Design efficient relational data models and write high-performance SQL – including ER diagram design, complex joins, indexing strategies, and query optimization
• Collaborate with cross-functional engineering teams across Apple’s global manufacturing services, communicating effectively across time zones and cultures

Eligibility Criteria (Minimum Qualifications):

• 3+ years of software engineering experience with a focus on backend or distributed systems
• Strong programming skills in one or more of: Java, Python, Golang, or Scala
• Proficiency with frontend technologies such as React, Next.js and TypeScript, and experience building full-stack applications
• Hands-on experience building and operating high-throughput, low-latency distributed services with tight SLA requirements
• Experience with big data technologies such as Kafka, AWS S3, Apache Iceberg, Parquet, Avro, Druid, Big Table or similar
• Experience with container orchestration (e.g. Kubernetes) and operating services in large-scale cloud environments
• Strong SQL skills – ER diagram design and interpretation, complex join queries, schema/data modeling, indexing strategies and query performance optimization at scale
• Hands-on experience building AI-related systems – such as MCP (Model Context Protocol) servers, AI agents, agentic workflows or LLM-powered tools/integrations
• Experience in mentoring juniors and leading a project

Preferred Qualifications:

• AI / Agentic Tooling at Scale: Experience productionizing AI agents, MCP servers or LLM-driven tools beyond prototypes, including tool-calling integrations, agent orchestration and evaluation of agentic workflows
• Leadership & Mentorship: Experience leading a small team and/or independently owning an engineering project end-to-end from design through delivery, with the ability to mentor engineers and drive technical design discussions
• Foundations & Breadth: BS/MS in Computer Science, Software Engineering or equivalent experience; product and infra breadth beyond a single narrow area

Selection Process:
Apply online through the official Apple careers link given below. Shortlisted candidates will be contacted directly by the Apple recruitment team.

The post Apple Recruitment 2026 – Software Development Engineer | Bengaluru appeared first on Job4Everyone.

Job Title: Customer Support Representative
Company: Smallcase
Location: Bengaluru (Bangalore), Karnataka, India
Qualification: 12th Pass / Any Graduate
Experience: 0 to 6 Years (Freshers and Experienced)
Salary: Not disclosed yet
Employment Type: Full Time
Role: BPO / Telecaller

About the Role:
Smallcase is hiring Customer Support Representatives for its client in Bengaluru. This is a great opportunity for freshers as well as experienced candidates to build a career in customer support and BPO operations with a leading staffing and recruitment organisation.

Key Responsibilities:

• Resolve customer queries on using the product with the help of relevant FAQs, video demos and blog posts across channels
• Work in coordination with the support teams of our partners to ensure quick resolutions 
• Document any feedback received from the customers for review by the product team at a later stage
• Label the queries we receive from customers under different tags to understand what drives support traffic
• Identify and resolve pain points for end-users in coordination with the rest of the Customer Experience team.
• Track relevant support metrics and prepare reports for the purpose of quality assessment

Eligibility Criteria:

• 12th Pass or Any Graduate can apply
• Prior experience speaking with users in Hindi
• 0 to 6 years of experience – both freshers and experienced candidates are eligible
• Candidates should be willing to work from Bengaluru, Karnataka
• Comfortable working in a full-time voice, email and chat support process

Skills Required:

• Experience: 0-3 years of proven experience as a Customer Support Associate or in a similar role
• Prior experience speaking with users in Hindi
• Language skills: Prior experience speaking Hindi with users
• A natural communicator: You can express your thoughts clearly and effortlessly. No matter how complex the issue, you’re able to explain it in simple, easy-to-understand terms.
• A team player: You consistently put the team’s goals ahead of personal ones and enjoy working collaboratively toward shared outcomes.
• Empathetic: You’re a good listener who can put yourself in the user’s shoes. Everyone who interacts with you should feel assured that the smallcase team is always there to help.
• Proactive: You take ownership, tackle challenges head on, and persist until the best solution is found—always aiming to deliver a delightful end-user experience.
• A strong drive to learn: You’re curious, eager to learn new things, and comfortable stepping outside your comfort zone.
• Nice to Have
• Prior experience in customer support
• Familiarity with stock markets & investment products is a huge plus
• Prior experience at a growth-stage FinTech company

Selection Process:
Face to Face Interview

The post Smallcase Recruitment 2026 – Customer Support Representative | Bengaluru appeared first on Job4Everyone.

Job Type: Full Time

Company: Accenture

Job No: AIOC-S01610783

Experience Required: 0-2 Years

Qualification: Any Graduation

About Accenture:

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries.

About The Role:

As an HR Service Delivery New Associate, you’ll play a vital role in improving workforce performance and productivity, boosting business agility, increasing revenue and reducing costs. This position focuses on Employee Services with emphasis on query/case management, analysis and reporting.

What Would You Do:

• Improve workforce performance and productivity through effective service delivery

• Boost business agility and operational efficiency

• Handle employee services with focus on query and case management

• Perform data analysis and present findings in structured formats

• Examine information to uncover patterns, trends, insights, and relationships

• Create organized and clear documentation through reports and presentations

• Transform raw data into meaningful information that supports decision making

• Provide valuable insights to enhance business outcomes

Key Responsibilities:

• Solve routine problems through precedent and referral to general guidelines

• Work closely within your team and with your direct supervisor

• Follow detailed instructions on all assigned tasks

• Make decisions that impact your own work under close supervision

• Contribute as an individual contributor with a predetermined scope of work

• Work in rotational shifts as required by the role

Skills Required:

Any Graduation degree

0 to 1 year of experience in Employee Services

Knowledge of Analysis and Reporting

Strong analytical and problem-solving skills

Excellent communication skills

Ability to work in a team environment

Flexibility to work in rotational shifts

Why Join Accenture:

Work with a global leader in professional services

Gain experience across 40+ industries

Access to world’s largest network of Advanced Technology centers

Opportunity for career growth and development

Serve clients in more than 120 countries

Be part of a 699,000+ strong global workforce

The post HR Service Delivery New Associate at Accenture – Bengaluru appeared first on Job4Everyone.

Company: Thomson Reuters

Position: Business Analyst

Location: Bengaluru, Karnataka, India

Job Type: Full Time (Hybrid)

Job ID: JREQ192182

Category: Technology Careers

About the Role

We are looking for a motivated and enthusiastic analyst with an unwavering ‘can-do’ attitude to join the Commercial Engineering team. As a part of the Commercial Engineering team you will contribute to the design, prototyping, testing, deployment, performance, security, and enhancement of Thomson Reuters’ Commercial Engineering systems/applications. You will also participate in a wide range of business analysis, project management, strategic planning, product management, and escalated support activities.

This position requires an individual who can successfully work in a dynamic environment where priorities change based on continually evolving business needs. Deadline driven project assignments and our iterative approach to development processes require a professional with excellent adaptability and communication skills.

About The Role – Requirements

• Bachelor’s degree in accounting, business, or computer science
• Unyielding attention to detail
• Highly organized with strong analytical and problem-solving skills
• Ability to collaborate and brainstorm with developers, other departments, and product users in a highly dynamic environment
• Strong planning and time management skills, with a proven track record of managing multiple concurrent projects with time-sensitive milestones
• Must be able to work independently with minimal direction and guidance to achieve established goals and objectives
• Excellent verbal and written communication skills
• Ability to deliver high quality work on time in a high-energy, rapidly changing environment

About You – Key Responsibilities

• Formulate and define complex information systems scope and objectives through research, analysis, and testing combined with a basic understanding of business needs, industry requirements, and best practices
• Translate internal and external feedback to design solutions that satisfy user and business needs while managing expectations and relationship risks
• Resolve problems of complex and diverse scope where the effective analysis of data often requires an accurate evaluation of identifiable and/or contributing factors
• Analyze and communicate extensive research findings into relevant and applicable insights
• Exercise independent judgment and resourcefulness within the scope of generally defined practices and policies in selecting the most appropriate methods and techniques for obtaining optimal solutions

Skills Required

• Excellent communication skills (verbal and written)
• Interpersonal/teamwork skills
• Analytical thinking and strong attention to detail
• Problem-solving skills
• Organizational skills
• Time management
• Data analysis and visualization
• Basic familiarity with SQL for database querying
• Basic familiarity with QA testing

What’s in it For You?

• Hybrid Work Model: Flexible hybrid working environment (2-3 days a week in the office depending on the role)
• Flexibility & Work-Life Balance: Flex My Way policies, work from anywhere for up to 8 weeks per year
• Career Development and Growth: Continuous learning and skill development programming
• Industry Competitive Benefits: Comprehensive benefit plans including flexible vacation, Mental Health Days, retirement savings, tuition reimbursement, and wellbeing resources
• Culture: Award-winning reputation for inclusion, belonging, flexibility, and work-life balance
• Social Impact: Two paid volunteer days off annually, pro-bono consulting projects, ESG initiatives

About Thomson Reuters

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments.

The post Business Analyst | Thomson Reuters | Bengaluru, India | Full Time appeared first on Job4Everyone.

Accenture is hiring candidates for the role of Supply Chain Operations Associate in Bengaluru, India. Check out the complete details below.

About Accenture:

Accenture is a global professional services company with leading capabilities in digital, cloud, and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners, and communities.

Job Description:

Manage planning, procurement, distribution, and aftermarket service supply chain operations. Help clients realize $5 for every $1 spent on our services. You will be part of the Supply Chain Planning Team responsible for end-to-end supply planning and execution.

Requirements:

• Excellent analytical skills and advanced Excel proficiency
• Bachelor’s degree in Engineering, Supply Chain Management, or related field
• Self-driven with ability to work in unstructured environments
• Experience in Hi-tech, Data center builds
• Working knowledge of Kinaxis, SAP
• Strong communication and stakeholder management skills
• Experience with BOMs and contract manufacturers
• Preferred: 3+ years in Engineering/Supply Chain/Procurement/Data Analytics
• Preferred: 2+ years in Procurement/Material Planning roles

Roles and Responsibilities:

• Review demand-supply data and coordinate material schedules
• Execute Procure-to-Pay: PR, RFQ, PO creation
• Resolve delivery delays and invoice issues
• Coordinate with New Product Introduction (NPI) teams
• Maintain accurate master data in systems
• Generate daily/weekly metrics reports
• Collaborate with engineers, planners, and suppliers
• Support onboarding, training, and process documentation
• Suggest end-to-end process improvements
• Support rotational shift operations

How to Apply:

• Click the “Apply Here” button below to visit the official career page.
• Register or log in to your account.
• Fill in the application form and upload required documents.
• Review and submit the application.

The post Accenture hiring Supply Chain Operations Associate | Apply now appeared first on Job4Everyone.