About the Role

Capgemini is hiring for the position of Associate Software Engineer at its Bangalore location under requisition Ref. code 538629. Please note an important detail before you apply: although Capgemini has listed this opening under the Software Engineering professional community, the actual work profile mentioned in the official job description is L1 Technical Support with a voice process. You will be taking helpdesk calls and resolving first-level technical issues for end users. This is a permanent, full-time role and requires willingness to work in 24/7 rotational shifts. Candidates with strong communication skills and a basic understanding of computers and MS Office applications are encouraged to apply.

Key Responsibilities

• Provide L1 technical support to end users
• Handle a voice process and attend helpdesk calls
• Work in 24/7 rotational shifts as per business requirement

Eligibility Criteria

• Good communication skills
• Willing to work in a helpdesk call-taking profile
• Willing to work in 24/7 rotational shifts
• Basic understanding of computers
• Basic understanding of MS Office applications

Desirable Skills

• Prior experience in a helpdesk or technical support environment is an added advantage

Salary

Capgemini has not disclosed the salary figure in this listing. As per the official posting, the gross annual starting base salary covers base pay only – any bonuses, incentives and benefits are discussed later in the recruitment process. Candidates with additional experience or qualifications may receive a higher offer. Capgemini also clearly states that it never asks for your current or previous salary during the hiring process.

What You Will Love About Working Here

• An inclusive workplace where people of all backgrounds feel a sense of belonging
• Internal sports events, yoga challenges and marathons, plus a Monday musical performance by the in-house band
• Opportunity to work on cutting-edge tech and engineering projects with industry leaders

Selection Process

Capgemini has not published a round-by-round selection process for this requisition. Shortlisted candidates will be contacted directly by the Capgemini recruitment team with the interview schedule and further details. There is no application fee at any stage of the process.

How to Apply

Interested and eligible candidates can apply online through the official Capgemini careers portal using the Apply Now button below. Update your resume before applying, as applications are screened on a first-come, first-served basis.

Apply Now

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