About the Role

Join The Recruitment Pig as an IT Support Technician in Durban/iSithebe. Provide first-line technical support for end users and administer accounts in Microsoft 365 and Active Directory. Troubleshoot OS and MS Office issues, manage tickets, and support hardware and peripherals. Great opportunity for growth and mentorship in enterprise IT environments!

Key Responsibilities

• First line/remote support & user admin (MS365 + AD)
• Diagnose and resolve basic OS, MS Office and networking issues
• Ticket management, escalation when required
• Hardware install and troubleshooting (PC, printers, peripherals)
• Documentation, reporting, process improvement

Required Skills

• CompTIA A+ required
• Experience with Microsoft 365/Active Directory preferred
• Good problem-solving and communication skills
• Ability to learn quickly, work in a dynamic environment

Eligibility: South African citizenship, 0–2 years IT experience or internship, certification, formal qualification
Industry: IT Services & Consulting

Benefits

• Mentorship and technical growth
• Exposure to enterprise tech
• Supportive, learning-driven team

The post IT Support Technician | The Recruitment Pig | Durban, South Africa | Full Time appeared first on Job4Everyone.

About the Role

Corterra Solutions is seeking an exceptional Helpdesk Level II professional to deliver outstanding support to valued clients. You’ll provide prompt resolutions to client questions and resolve computer-related issues in person, by phone, or electronically. Collaborate with IT and infrastructure teams, contribute to projects, and build relationships and trust through your problem-solving and professionalism.

Key Responsibilities

• Create, unlock, reset, and disable user accounts for access management.
• Oversee daily computer system performance and resolve software/hardware issues.
• Install and troubleshoot end user workstation software and networking products.
• Set up and properly install cables, operating systems, and software.
• Address equipment vulnerabilities and enhance security settings.
• Maintain records of data transactions, problem-solving, and installations.
• Collaborate with vendors/technicians on major issues.
• Provide support and troubleshooting for LAN, wireless, and VPN.

Desired Skills & Experience

• Experience in Microsoft Azure AD, Office 365, Exchange Online, Intune.
• Expertise in Windows 8/10/11 and Server 2012/2016/2019/2022.
• Effective written, verbal, and customer-service skills.
• Minimum 2 years’ experience in a Helpdesk role.

Benefits: Health, dental, vision insurance, disability, paid time off, and 401k.

Work Authorization: Must be authorized to work in USA. No sponsorship provided.

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