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About Alter Domus:

Alter Domus (meaning “The Other House” in Latin) is a world-leading provider of integrated solutions for the alternative investment industry. The company is proud to serve 90% of the top 30 asset managers in the private markets, with more than 6,000 professionals across 24 jurisdictions worldwide.

Role & Responsibilities:

• Respond to customer requests through phone, Service Desk queues, and emails
• Review incoming tickets in ServiceNow and provide detailed resolutions
• Act as main point of contact for application support, resolving Level 1 and select Level 2 issues
• Research and resolve technical issues with remote troubleshooting
• Create and manage user accounts for Fund Services applications
• Define and oversee user roles and permissions for compliance
• Analyze logs to identify and troubleshoot issues
• Collaborate with business departments to gather requirements for enhancements
• Develop and update support processes to optimize workflows
• Follow escalation matrix for timely issue resolution
• Foster a collaborative work environment with customer-first attitude

Required Skills & Qualifications:

• Fresh Graduates with 0-1 years of experience encouraged to apply
• Basic knowledge of Application support and relevant tools (plus)
• Fluency in English required
• Strong problem-solving and analytical skills
• Good communication and interpersonal skills
• Ability to manage multiple tasks and prioritize effectively
• Self-motivated team player with willingness to learn
• Capable of working independently
• Basic SQL knowledge
• Availability to work in APC/EMEA Shift
• Familiarity with the industry is a bonus

What We Offer:

• Industry-leading Alter Domus Academy with six learning zones
• Support for professional accreditations (ACCA) and study leave
• Flexible arrangements, generous holidays, plus birthday off
• Continuous mentoring for career progression
• Active sports, events and social committees
• 24/7 Employee Assistance Program support
• Employee Share Plan investment opportunities
• Additional local benefits based on location

Company Culture:

Alter Domus is committed to equity, diversity, and inclusion. They celebrate differences and create a workplace where everyone feels they belong. The company maintains an inclusive culture where employees can bring their whole selves to work.

The post Application Support Engineer Associate at Alter Domus – Hyderabad (0-1 Years) appeared first on Job4Everyone.

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ABOUT THE ROLE

AUROVISGLOBAL PRIVATE LIMITED is seeking a dedicated Network Engineer to join our Network Operations Center (NOC) team in Bhubaneswar. This role is crucial for maintaining and monitoring our IT infrastructure, ensuring optimal network performance, and minimizing downtime for our clients.

As a NOC Network Engineer, you will be responsible for continuous monitoring of IT infrastructure, troubleshooting network issues, and ensuring high uptime across all systems. You’ll work in a dynamic environment where quick problem-solving and effective communication are essential.

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KEY RESPONSIBILITIES

Monitor Network & Systems:

• Continuously monitor IT infrastructure alerts and notifications
• Track network performance metrics and system health
• Identify potential issues before they impact operations

Troubleshooting & Issue Resolution:

• Investigate and diagnose network connectivity issues
• Perform first-level troubleshooting for hardware and software problems
• Escalate complex issues to L2/L3 support teams when necessary
• Follow standard operating procedures for incident resolution

Documentation & Reporting:

• Maintain detailed incident logs and tracking systems
• Prepare comprehensive shift handover reports
• Document troubleshooting steps and resolutions
• Update knowledge base with solutions to common issues

Vendor & ISP Coordination:

• Liaise with internet service providers for connectivity issues
• Coordinate with hardware and software vendors for support
• Follow up on open tickets and ensure timely resolution
• Maintain vendor contact information and escalation procedures

Incident Management:

• Log all incidents in the ticketing system
• Prioritize issues based on severity and business impact
• Communicate status updates to stakeholders
• Ensure incidents are resolved within SLA timelines

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REQUIREMENTS

Educational Qualifications:

• Diploma / Graduation / B.Tech in any stream
• Relevant certifications (CCNA, CompTIA Network+, etc.) are a plus

Experience:

• Minimum 2+ years of experience in NOC/Network Engineering
• Hands-on experience with network monitoring tools
• Prior experience in IT support or helpdesk is advantageous

Age Criteria:

• Candidates should be between 21-35 years of age

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REQUIRED SKILLS

✓ Network Monitoring:

• Proficiency with monitoring tools and dashboards
• Understanding of network protocols (TCP/IP, DNS, DHCP, etc.)
• Ability to read and interpret network logs

✓ Troubleshooting:

• Strong analytical and problem-solving skills
• Systematic approach to issue diagnosis
• Ability to work under pressure during critical incidents

✓ Network Operations:

• Understanding of network infrastructure components
• Knowledge of routers, switches, firewalls, and load balancers
• Familiarity with LAN/WAN technologies

✓ Incident Management:

• Experience with ticketing systems (ServiceNow, Remedy, etc.)
• Understanding of ITIL processes
• Ability to prioritize and manage multiple incidents

✓ Vendor Coordination:

• Excellent communication skills
• Experience in coordinating with external vendors
• Ability to follow up and ensure issue resolution

✓ Documentation:

• Strong written communication skills
• Attention to detail in maintaining logs and reports
• Ability to create clear and concise documentation

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COMPENSATION & BENEFITS

Salary Range: ₹12,000 – ₹15,000 per month

• Competitive salary based on experience and skills
• Performance-based increments
• Full-time permanent position

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ABOUT AUROVISGLOBAL PRIVATE LIMITED

AUROVISGLOBAL PRIVATE LIMITED is a growing IT Services & Consulting company committed to delivering high-quality technology solutions. We provide comprehensive IT infrastructure support and services to clients across various industries.

Our team is dedicated to maintaining robust and reliable IT systems, ensuring our clients can focus on their core business operations without technology disruptions.

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HOW TO APPLY

The post Network Engineer | AUROVISGLOBAL PRIVATE LIMITED | Bhubaneswar, Odisha, India | Full Time appeared first on Job4Everyone.

About the Role

Corterra Solutions is seeking an exceptional Helpdesk Level II professional to deliver outstanding support to valued clients. You’ll provide prompt resolutions to client questions and resolve computer-related issues in person, by phone, or electronically. Collaborate with IT and infrastructure teams, contribute to projects, and build relationships and trust through your problem-solving and professionalism.

Key Responsibilities

• Create, unlock, reset, and disable user accounts for access management.
• Oversee daily computer system performance and resolve software/hardware issues.
• Install and troubleshoot end user workstation software and networking products.
• Set up and properly install cables, operating systems, and software.
• Address equipment vulnerabilities and enhance security settings.
• Maintain records of data transactions, problem-solving, and installations.
• Collaborate with vendors/technicians on major issues.
• Provide support and troubleshooting for LAN, wireless, and VPN.

Desired Skills & Experience

• Experience in Microsoft Azure AD, Office 365, Exchange Online, Intune.
• Expertise in Windows 8/10/11 and Server 2012/2016/2019/2022.
• Effective written, verbal, and customer-service skills.
• Minimum 2 years’ experience in a Helpdesk role.

Benefits: Health, dental, vision insurance, disability, paid time off, and 401k.

Work Authorization: Must be authorized to work in USA. No sponsorship provided.

The post Help Desk Level II | Endeavour Solutions | Charlotte, NC, USA | Full Time appeared first on Job4Everyone.

About the Role

We’re seeking a motivated Junior IT Support Technician to join our IT team and provide frontline technical support to users and clients. This role is perfect for someone looking to build IT career skills with a year of experience and eager to learn more.

Key Responsibilities

• Provide 1st line support, responding to IT queries for desktops, laptops, printers, and peripherals.
• Install and troubleshoot Windows 10/11, user profiles, and shared drives.
• Support Microsoft 365 apps (Outlook, Teams, OneDrive, SharePoint).
• Help with user account setup and password resets in Active Directory.
• Log, update, and close helpdesk tickets.
• Provide remote support for users; escalate complex issues as needed.
• Support IT security practices (phishing, updates).

Required Skills & Qualifications

• Approximately 1 year IT support experience (internship, service desk, or junior role).
• Basic Windows 10/11 knowledge.
• Familiarity with Microsoft 365 (Outlook, Teams, Office apps).
• Understanding of networking basics (IP, DNS, DHCP) beneficial.
• CompTIA A+ or related certification is a plus.

Personal Attributes: Willingness to learn, customer-focused, problem solver, time management.

The post Junior IT Technician | ICTEngage | Boksburg, South Africa | Full Time appeared first on Job4Everyone.