Basware is hiring candidates for the role of Junior Associate Cloud Operations Engineer   for the Chandigarh locations. The complete details about Basware Recruitment Drive are as follows.

Key Tasks and Responsibilities:

• Utilize mapping-specific technologies to create mappings for PDF e-invoices and Smart PDF suppliers/templates based on test and production invoices.
• Monitor, troubleshoot, and perform necessary actions for stuck/leaked transactions. Work on automation to reduce manual intervention.
• Review customer quality feedback or issues received via feedback reports or ServiceNow tickets/incidents.
• Make necessary mapping adjustments and improvements based on the customer feedback to enhance the quality and accuracy of the mappings. Also, work on overall customer satisfaction by providing/implementing effective and efficient solutions.
• Ensure the successful onboarding of new suppliers/templates for both PDF eInvoice and Smart PDF services withing aligned time.
• Implement improvements to enhance the capturing quality based on feedback and proactive monitoring to enhance overall customer satisfaction and service reliability.
• Handle technical problem tickets assigned by Support team
• Provide input for automation and quality improvement
• Co-operate with other units and countries.

Education:

• Bachelor’s degree in computer science, Computer Applications, or Information Technology.

Work Experience:

• Fresher or experienced candidates are welcome.

Technical Skills:

• Good understanding of Microsoft Windows and commonly used office PC applications.
• Proficiency with common internet browsers.
• Advanced knowledge of Microsoft Office applications.
• Knowledge of XML/JSON and Core Java.
• Familiarity with corporate tools such as SharePoint, M-Files, JIRA, and ServiceNow is a plus.
• Basic understanding of Basware’s services, including P2P and E-Invoice.

Professional Skills:

• Ownership: Ability to work within timelines and maintain quality standards.
• Focused Mindset: Demonstrates a contribution mindset.
• Invoice and P2P Cycle Understanding: Ability to read and understand invoices and the P2P cycle.
• Quick Learner: Ability to quickly and efficiently learn new products and tools.
• Instruction Adherence: Ability to follow and update specific work instructions and documentation.

Communication Skills:

• Fluent in spoken and written English.

• Good cooperation with other teams and departments.

• Strong communication skills and ability to work effectively in a team.

Personality:

• Drive to perform excellently
• Enjoy problem solving and continuous improvement
• Take initiatives
• Team player with a positive attitude

About the company:

• Basware is how finance leaders in global enterprises can finally automate their complex, labor-intensive invoice processes and stay compliant with regulatory change. Our Accounts Payable (AP) automation and invoicing platform helps companies achieve a new level of efficiency – in a matter of months – while reducing errors and risks. We bring a unique combination of true automation, complete coverage, and deeper expertise to make it all just happen for our customers. That’s why the world’s most efficient AP departments at 700+ global customers rely on Basware to handle over 170 million invoices per year.

How to apply for Basware Recruitment Drive 2024:-

1. Click on the “Apply Here” button provided below. You will be redirected to the official career page.
2. Click on “Apply”.
3. If you have not registered before create an account.
4. After registration, log in and fill in the application form with all necessary details.
5. Submit all relevant documents, if requested ( e.g. resume, id proof).
6. Verify that all the details entered are correct.
7. Submit the application form after verification.

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