About the Role

A global logistics leader is building its India support centre and has partnered with Flexiple to hire its early team. Flexiple is a managed marketplace that helps global companies build high-performing teams and GCCs in India. As a Customer Support Executive, you will be the day-to-day point of contact for customers – tracking issues through to resolution and keeping communication clear when timelines are tight. The role keeps customers informed and confident as their shipments and orders move around the world. Hiring is pan-India and remote-friendly, with the option to be based in Bengaluru, Mumbai, Delhi NCR, Hyderabad, Pune, Chennai, Kolkata or Ahmedabad.

Key Responsibilities

Support Delivery

• Respond to customer queries on orders, shipments and accounts
• Track and resolve issues, coordinating with internal teams as needed
• Keep customers updated proactively until each issue is closed

Records & Follow-up

• Maintain accurate case notes and status across the queue
• Flag delays or risks early so they can be managed before they escalate

Eligibility Criteria (Ideal Candidate Profile)

• 1 to 5 years in customer support, operations support or a service role
• Clear written and spoken English and a calm, organised manner
• Comfort coordinating across teams to get things done
• A reliable remote-work setup and comfort with support tools

Desirable Skills (Preferred Qualifications)

• Exposure to logistics, supply chain or e-commerce operations
• Familiarity with helpdesk or ticketing tools
• Comfort working across time zones when needed

What You Will Get

• An early support seat with a global logistics leader’s India centre
• Remote-friendly, pan-India hiring with long-term placement
• Exposure to global operations and a high-ownership mandate
• One application is considered for this role and future matched roles

Salary

The salary range has not been disclosed on the official listing – the page currently shows a placeholder value. Compensation will be discussed by the recruitment team during the hiring process.

Selection Process

As published on the official listing, the hiring process is: Internal HM Review → Flexiple Interview → Profile Review → Tech Interview 1 → Tech Interview 2 → Tech Interview 3 → Founder Interview. Please note this appears to be Flexiple’s standard multi-stage pipeline and the number of rounds for a customer support role may differ in practice – candidates should confirm the actual process with the Flexiple team. There is no application fee at any stage.

Important Note Before You Apply

The end client is described only as “a global logistics leader” and is not named on the public listing. The application is submitted through Flexiple, which is the official hiring partner for this role. The company name is usually shared with shortlisted candidates during the interview process.

How to Apply

Interested and eligible candidates can apply online through the official Flexiple job page using the Apply Now button below. The application takes about 2 minutes – you can apply with your resume, LinkedIn profile, or by filling the form. Update your resume before applying and highlight your customer support, logistics or e-commerce operations experience.

Apply Now

The post Flexiple Recruitment 2026 – Customer Support Executive (Remote) | Pan India appeared first on Job4Everyone.