This is a full-time remote position under Eleven Int Service Private Limited. The company is seeking a creative, editorially minded video editor who can work quickly in a deadline-driven news environment.

Eleven Media Video Editor Job Overview

About Eleven Media

Eleven Media is an established digital-media company with over 10 years of experience building and operating media brands. Its teams work across web, video, social media, editorial, production, publishing, partnerships, and audience development to create timely and engaging content for worldwide audiences.

Official Website: www.elevenispl.com

Job Description

Eleven Media is looking for a Video Editor who can produce high-quality short-form and long-form content. The selected candidate should be comfortable working in a fast-paced environment, following US news and politics, and responding promptly when major stories develop.

The role requires strong storytelling ability, excellent pacing, attention to editorial accuracy, and the ability to create platform-specific edits for digital and social-media audiences.

Key Responsibilities

• Edit short-form and long-form videos from raw footage through final delivery.
• Work with producers and editors on story structure, pacing, context, and visual flow.
• Select and edit footage, soundbites, music, graphics, captions, transitions, and sound design.
• Create multiple versions of videos for different platforms, formats, durations, and aspect ratios.
• Follow the company’s editorial voice, visual identity, and quality standards.
• Use approved visual assets and maintain proper attribution.
• Handle feedback and revisions while delivering polished videos on time.
• Review audience-retention data and viewer feedback to improve future video edits.
• Stay updated on current affairs, political developments, platform trends, competitor content, and creative tools.
• Communicate clearly with producers, editors, and cross-functional teams.
• Support major and breaking-news coverage, including occasional evening or weekend work when required.

Eligibility Criteria and Skills

• Strong experience in editing both short-form and long-form digital videos.
• A portfolio or showreel demonstrating storytelling, pacing, clarity, and audience engagement.
• Proficiency in professional video-editing software.
• Experience editing interviews, speeches, news footage, voiceovers, archive footage, music, graphics, and captions.
• Strong interest in politics, elections, public policy, international affairs, and current events.
• Understanding of editorial accuracy, copyright, responsible sourcing, and proper attribution.
• Knowledge of social-media platforms, video formats, audience retention, and content packaging.
• Excellent visual judgment and close attention to detail in footage, sound, graphics, captions, and on-screen text.
• Ability to identify misleading edits, missing context, and factual inconsistencies.
• Strong communication, time-management, and organizational skills.
• Ability to manage multiple projects, accept feedback, and meet tight deadlines.
• Flexibility to support time-sensitive and breaking-news stories.

Documents Required

• Updated CV or resume.
• Video-editing portfolio or showreel.
• Relevant samples, preferably news videos, political content, interviews, explainers, documentaries, or social-first video edits.

Apply Now

The post Eleven Media Video Editor Recruitment 2026 – Remote Job | Apply Online appeared first on Job4Everyone.

About the Role

A global logistics leader is building its India support centre and has partnered with Flexiple to hire its early team. Flexiple is a managed marketplace that helps global companies build high-performing teams and GCCs in India. As a Customer Support Executive, you will be the day-to-day point of contact for customers – tracking issues through to resolution and keeping communication clear when timelines are tight. The role keeps customers informed and confident as their shipments and orders move around the world. Hiring is pan-India and remote-friendly, with the option to be based in Bengaluru, Mumbai, Delhi NCR, Hyderabad, Pune, Chennai, Kolkata or Ahmedabad.

Key Responsibilities

Support Delivery

• Respond to customer queries on orders, shipments and accounts
• Track and resolve issues, coordinating with internal teams as needed
• Keep customers updated proactively until each issue is closed

Records & Follow-up

• Maintain accurate case notes and status across the queue
• Flag delays or risks early so they can be managed before they escalate

Eligibility Criteria (Ideal Candidate Profile)

• 1 to 5 years in customer support, operations support or a service role
• Clear written and spoken English and a calm, organised manner
• Comfort coordinating across teams to get things done
• A reliable remote-work setup and comfort with support tools

Desirable Skills (Preferred Qualifications)

• Exposure to logistics, supply chain or e-commerce operations
• Familiarity with helpdesk or ticketing tools
• Comfort working across time zones when needed

What You Will Get

• An early support seat with a global logistics leader’s India centre
• Remote-friendly, pan-India hiring with long-term placement
• Exposure to global operations and a high-ownership mandate
• One application is considered for this role and future matched roles

Salary

The salary range has not been disclosed on the official listing – the page currently shows a placeholder value. Compensation will be discussed by the recruitment team during the hiring process.

Selection Process

As published on the official listing, the hiring process is: Internal HM Review → Flexiple Interview → Profile Review → Tech Interview 1 → Tech Interview 2 → Tech Interview 3 → Founder Interview. Please note this appears to be Flexiple’s standard multi-stage pipeline and the number of rounds for a customer support role may differ in practice – candidates should confirm the actual process with the Flexiple team. There is no application fee at any stage.

Important Note Before You Apply

The end client is described only as “a global logistics leader” and is not named on the public listing. The application is submitted through Flexiple, which is the official hiring partner for this role. The company name is usually shared with shortlisted candidates during the interview process.

How to Apply

Interested and eligible candidates can apply online through the official Flexiple job page using the Apply Now button below. The application takes about 2 minutes – you can apply with your resume, LinkedIn profile, or by filling the form. Update your resume before applying and highlight your customer support, logistics or e-commerce operations experience.

Apply Now

The post Flexiple Recruitment 2026 – Customer Support Executive (Remote) | Pan India appeared first on Job4Everyone.

About the Role

Entrust Corporation, a global leader in identity-centric security solutions serving customers in over 150 countries, is hiring a Technical Support Specialist for its Customer Support team on a fully remote basis in India. The role is responsible for managing and resolving customer support cases, troubleshooting issues related to Entrust software products, and collaborating with internal teams to ensure customer satisfaction. The ideal candidate has enterprise-level customer support experience, strong technical troubleshooting skills, and familiarity with Salesforce, Microsoft Office, MacOS, Linux appliances and virtualization hypervisors – primarily VMware. This opening carries job requisition ID R004328.

Key Responsibilities

• Accept, prioritise and resolve customer support cases in a timely and professional manner
• Provide technical troubleshooting and solutions for issues related to Entrust software products
• Ensure clear and effective communication with customers throughout the support process
• Diagnose and resolve issues with Entrust appliances based on Linux OS running on VMware and other hypervisors
• Conduct calls and screen shares with customers to gather information needed for issue resolution
• Use internal and external knowledge bases to resolve issues directly, and partner with Entrust Engineering on complex issues
• Document troubleshooting steps and resolutions for future reference
• Work closely with Engineering, Sales, Product Management, other support teams and Professional Services to address customer requests
• Escalate complex issues to the appropriate teams while maintaining ownership of the case
• Serve as the “Voice of the Customer” by giving product teams feedback to improve software functionality and customer experience
• Act as a trusted advisor to enterprise customers and build strong, long-term customer relationships

Eligibility Criteria (Basic Qualifications)

• Minimum 2 years supporting enterprise or B2B customers
• Proficiency troubleshooting Linux appliances via CLI
• Familiarity with VMware and other hypervisors
• Excellent written and verbal communication skills with a customer-first mindset
• Ability to work collaboratively with cross-functional teams

Desirable Skills (Preferred Qualifications)

• Experience supporting customers via Salesforce or a similar CRM platform
• Basic knowledge of Microsoft 365 applications and various AI-based LLM agents and assistants
• General MacOS knowledge and usage
• Strong problem-solving skills and the ability to work under pressure in a fast-paced environment
• Relevant technical certifications such as VMware Certified Professional, CCNA or Linux certifications

Important Note Before You Apply

Entrust has listed the work location for this requisition as India – Field / Remote, India, but the official basic qualifications section also carries a line about US work authorisation. This looks like a leftover from the company’s global job template. Candidates are advised to confirm the exact location and work-authorisation requirement with the Entrust recruitment team before or during the application process. The posting also mentions NO AGENCIES, NO RELOCATION.

Salary

Entrust has not disclosed the salary for this position in the official job listing. Compensation details will be shared by the recruitment team during the hiring process.

Why Join Entrust

• Career Growth: Learning-forward initiatives and challenging projects for both new and experienced professionals
• Flexibility: Remote, hybrid and on-site options that fit your lifestyle
• Collaboration: Teams that thrive on sharing ideas and building solutions together
• An inclusive culture built on diversity and respect, with global affinity groups and unconscious bias training for leaders

Selection Process

Entrust has not published a round-by-round selection process for this requisition. Shortlisted candidates will be contacted directly by the Entrust recruitment team with interview details. There is no application fee at any stage of the process.

How to Apply

Interested and eligible candidates can apply online through the official Entrust careers portal using the Apply Now button below. Update your resume before applying and highlight your Linux, VMware and enterprise support experience, as applications are screened on a first-come, first-served basis.

Apply Now

The post Entrust Recruitment 2026 – Technical Support Specialist (Remote) | India appeared first on Job4Everyone.

About the Company

Puffy is a $1 billion+ e-commerce brand in the mattress and sleep products category, founded in 2017 by Arthur Andreasyan. The company has been AI-first since December 2023 and runs offices in Dubai and North Hollywood, with a team of 16+ nationalities and a strong focus on fast, merit-based career progression.

About the Role

As a Personal Assistant, you will act as the CEO’s strategic lifestyle coordinator and turn every personal request into a flawlessly executed outcome. This is not simple task management – the mandate is to make the CEO’s personal life run on autopilot so that he can stay focused on scaling the business. You will work closely with the Executive Assistant as your operational counterpart.

Key Responsibilities

• Secure coveted reservations, coordinate exclusive event access and design personalised experiences that match the CEO’s preferences and standards.
• Conduct deep research on products, services and providers – from everyday essentials to specialty items – and present curated, ready-to-decide options.
• Build and maintain relationships with elite service providers across lifestyle, wellness, automotive and home services categories.
• Anticipate needs before they are articulated and manage the personal calendar and appointments strategically.
• Maintain organised systems so that all personal affairs operate seamlessly.
• Own every task from inception to completion, troubleshoot obstacles independently and deliver consistent excellence.

Eligibility Criteria

• 2–3 years of experience in concierge services, lifestyle management, hospitality or an executive / personal assistant role.
• Proven master researcher who can quickly identify and vet high-quality providers, products and solutions.
• Resourceful problem-solver who finds solutions where others see obstacles.
• Exceptional communication skills with the polish to represent a CEO in front of premium service providers.
• Meticulous attention to detail with zero tolerance for errors or missed follow-ups.
• Strong network-building skills and comfort with luxury and high-end service environments.
• Tech-savvy, proficient in G-Suite and quick to learn new systems.
• Flexible mindset with availability for occasional evening or weekend coordination.

Good to Have

• Fluency in Russian or Armenian along with English (strongly preferred).
• An established network of trusted premium service providers.
• Experience with Asana or other project management tools.
• Background in luxury hospitality, lifestyle management or family office environments.

Your First 30 Days

• Week 1: Accounts, tools and calendar access, Asana training and the AI-Native Starter Pack; meet the CEO and the Executive Assistant.
• Week 2: Learn the preferences and standards that define a good outcome and shadow live requests.
• Week 3: Run requests end to end – from research to booked and confirmed – with your shortlists going to the CEO.
• Week 4: Move from responding to anticipating, and put systems in place where the gaps are.

Perks & Benefits

• Up to $5,000 annual learning and development budget for courses and certifications
• Up to 10% monthly performance bonus and an annual salary review every January
• Premium health insurance and team life insurance coverage
• Quarterly feedback and merit-based career progression
• Generous annual leave, plus sick, parental, maternity and study leave
• Free catered lunch on Fridays and a kitchen restocked daily
• Up to 50% Puffy product discount and a free Puffy mattress after 1 year of service
• Leaders Club access for top performers – 150+ premium resorts, gyms and beach clubs across the UAE
• For Dubai-based roles: flight to Dubai, two-week hotel stay, full relocation support, annual flight home and no income tax

Selection Process

Puffy follows a fast, skills-first hiring process that can be completed in as little as 10 business days:

• Phase 1 – Skill-Based Assessment: 1 business day
• Phase 2 – Case Study Challenge: 3–4 business days
• Phase 3 – Interview Stage: 3–5 business days

A clear decision is shared within 10 business days. The company states that its process is 100% free and that it never uses third-party agencies or asks candidates for any payment.

Important Note on Location

The role is listed as “Remote” on the official Puffy careers page. As per Puffy’s own careers FAQ, its Dubai hub roles are on-site and remote roles are generally opened for candidates who can work across the US. Candidates applying from other countries should confirm location eligibility with the company before or during the application process.

How to Apply

Interested and eligible candidates can apply online for the Personal Assistant role at Puffy using the official application link below. For any role-related question, Puffy has listed Shreya Karkera (Talent Acquisition) at shreya.karkera@puffy.com.

Apply Now

The post Puffy Recruitment 2026 – Personal Assistant (Remote) | Work From Home appeared first on Job4Everyone.

About the Role

ScaleX Media is a fast-growing performance marketing agency that works with coaches, creators and trainers. The company manages more than ₹15 crore of ad spend every month, is growing at a 2X rate and runs with a 190+ member team spread across the country, driven by the mission of disrupting education by helping meaningful coaches reach more people.

As an Operations (Customer Success) Executive, you will own the planning, execution and optimisation of operational workflows, webinars and customer support processes. This is a permanently remote, full time role, so candidates from anywhere in India can apply and work from home.

Key Responsibilities

• Orchestrate end-to-end webinar workflows including scheduling, logistics, content preparation and communication with attendees.
• Create clean visual materials such as slides, banners and creatives using Canva.
• Build and maintain Google Sheets for scheduling, attendance tracking and performance analysis.
• Coordinate closely with the marketing, sales and content teams to keep every campaign on track.
• Manage webinar platform operations – technical setup, live moderation and post-event analysis.
• Handle customer queries over email, chat and phone with a quick and helpful response.
• Monitor key operational metrics and continuously optimise processes for better results.
• Establish standard operating procedures and maintain proper documentation.
• Train team members on technical execution and operational best practices.

Eligibility Criteria

• Proven experience in conducting or managing webinars, customer support operations or coordination workflows.
• Hands-on knowledge of webinar platforms such as Zoom, GoToWebinar or WebEx.
• Working knowledge of Canva for creating basic design assets.
• Strong Google Sheets skills – formulas, trackers and reporting.
• Exceptional written and verbal communication skills.
• Prior customer support experience with a service-first mindset.
• Comfort with data analysis and basic familiarity with Google Analytics.
• Highly organised, detail-oriented and able to manage multiple tasks at once.
• Own laptop with a stable high-speed internet connection.
• Availability during IST hours and on weekends (weekend work is compensated).

Tools You Will Work With

• Slack and Google Workspace for internal communication
• Google Sheets for tracking and reporting
• Zoom and other webinar platforms for live sessions
• Canva for creatives
• Razorpay for payments, WATI for WhatsApp automation and Mailmodo for email campaigns

Perks & Benefits

• Competitive salary with performance-based growth
• Health coverage
• Clear career advancement opportunities in a 2X growing company
• 100% remote flexibility – work from anywhere in India
• Collaborative and fast-paced work culture

Selection Process

Shortlisted candidates will go through a resume screening, followed by an operations and communication round and a final HR discussion. Since the role involves live webinar handling and direct customer interaction, communication skills and Google Sheets knowledge may be checked during the process.

How to Apply

Interested and eligible candidates can apply online for the Operations (Customer Success) Executive role at ScaleX Media (Remote – India) using the official application link below.

Apply Now

The post ScaleX Media Recruitment 2026 – Operations (Customer Success) Executive (Remote) | Anywhere, India appeared first on Job4Everyone.

About the Role

Talent Systems Customer Support recruitment 2026 is open for experienced support professionals who want a fully remote job from anywhere in India. Talent Systems, LLC is the leading technology solution provider for casting and auditioning in the entertainment industry – casting directors and agents worldwide use its products across film, television, commercials, theatre and digital projects. The company is headquartered in Los Angeles and operates in the US, Canada, Mexico, UK, Australia and India, with portfolio brands including Casting Networks, Spotlight, Cast It Systems, Staff Me Up, Tagmin, Casting Frontier and Cast It Reach.

As a Voice Support Specialist you will deliver high-quality support to global customers – answering product questions, guiding customers through features and workflows, and resolving technical issues. Instead of just answering the immediate question, you are expected to understand the root of each enquiry and recommend the best solution. You will also handle escalated or complex cases that are better solved on a live call.

Key Responsibilities

• Respond to customer questions via email and chat (and occasionally text) in a timely, thoughtful and clear manner.
• Troubleshoot technical issues and see them through to resolution, escalating bugs or complex problems when needed.
• Guide customers through product features and workflows to help them achieve their goals.
• Handle escalated or complex cases that benefit from live phone interaction.
• De-escalate difficult or emotionally charged customer interactions with calm, empathy and professionalism.
• Capture and share product feedback, pain points and recurring issues with the wider team.
• Keep internal records up to date with helpful notes, known issues and troubleshooting steps.
• Manage a high volume of support requests without sacrificing quality.
• Stay current on new product updates and communicate changes to customers as needed.
• Build deep product knowledge across all Talent Systems tools.

Eligibility Criteria

• Graduation degree is a must.
• Demonstrated experience in voice or phone-based customer support is required.
• Fluent spoken English with confident verbal communication skills; familiarity with Western business communication norms is important.
• Excellent communication skills – clear, conversational and helpful – with the ability to work with people from diverse countries and cultures.
• High emotional intelligence: ability to read customer tone, manage difficult conversations and stay composed during live interactions.
• Strong customer support experience, ideally in a high-volume email or chat-based environment.
• Tech-savvy and comfortable troubleshooting issues across cloud-based tools and systems.
• Experience with help desk platforms and CRMs such as Zendesk and JIRA.
• Organised and detail-oriented, able to manage multiple conversations and competing priorities.
• Comfortable working independently, using sound judgement and asking for help when needed.
• Must be available for rotational shifts based on business requirements.

Desirable Skills

• Familiarity with the entertainment industry.
• Experience supporting video or media tools.

Selection Process

Apply online through the official Talent Systems careers link given below. Shortlisted candidates will be contacted by the Talent Systems recruitment team for the communication assessment and HR interview rounds. Since this is a voice support role, spoken English fluency will be checked during the process.

How to Apply

Interested and eligible candidates can apply online for the Customer Support Specialist role at Talent Systems (Remote – India) using the official application link below.

Apply Now

The post Talent Systems Recruitment 2026 – Customer Support Specialist (Remote) | Anywhere, India appeared first on Job4Everyone.

About the Role

Causeway Software Engineer recruitment 2026 is open for experienced developers who want a fully remote job in India. Causeway Technologies is the UK’s #1 construction-specific software provider, delivering end-to-end solutions across the entire build lifecycle, with teams working across the UK, Europe and India on globally scaled products. In this role you will join an AI-first engineering team reporting to the Engineering Lead, and your work will cover automated and manual testing, code development and deployment – with a strong focus on preventing issues before they reach customers.

Key Responsibilities

• Design, code, test and debug technical solutions with a strong quality assurance focus.
• Provide product support for legacy technologies while helping move products towards modern web platforms.
• Write clean, well-designed, documented and commented code following engineering best practices.
• Estimate effort accurately and deliver work within agreed schedules.
• Collaborate with the team on specification, design and development of new features.
• Identify deficiencies in existing processes and implement practical improvements.
• Take part in code reviews and pair programming sessions.
• Work with the security team to make sure data protection standards are met.
• Contribute to AI-first development practices using modern AI tooling.
• Keep skills current with emerging trends and propose efficiency and productivity improvements.

Eligibility Criteria

• Minimum 3 years of experience as a Software Engineer or in a similar role.
• Hands-on experience with Java or Microsoft C#.
• Good understanding and practical experience of SQL.
• Working knowledge of APIs and REST.
• Experience writing unit tests.
• Experience with AI-assisted coding tools such as GitHub Copilot or similar.
• Knowledge of quality standards and software engineering best practices.
• Experience working in Agile or Kanban delivery teams.
• Ability to identify technical risks and propose solutions, with strong attention to detail.

Desirable Skills

• Experience with JavaScript, Angular or Knockout.
• Awareness of Google Kubernetes Engine, GCP, Jenkins or Azure DevOps.
• Experience with AWS.
• Degree-level education in Computer Science, Engineering or a related field.

Selection Process

Apply online through the official Causeway Technologies careers link given below. Shortlisted candidates will be contacted by the Causeway recruitment team for the technical and HR interview rounds. Keep your updated resume ready before you start the application.

How to Apply

Interested and eligible candidates can apply online for the Software Engineer role at Causeway Technologies (Bengaluru – Remote) using the official application link below.

Apply Now

The post Causeway Technologies Recruitment 2026 – Software Engineer (Remote) | Bengaluru, Karnataka, India appeared first on Job4Everyone.

About the Role

YipitData Software Engineer recruitment 2026 is open for backend developers who want a fully remote job from India. YipitData is a market research and analytics firm for the disruptive economy that recently raised $475M in funding, and it analyses alternative data across software, AI, cloud, e-commerce and payments. In this role you will build the internal tools and backend infrastructure that keep the engineering teams fast and reliable – API design, performance tuning, data storage and QA platform infrastructure.

Key Responsibilities

• Build excellent internal tools that support efficient development for engineering teams.
• Design backend API systems and continuously optimise their performance.
• Manage data storage solutions and ensure high availability of the systems.
• Lead QA platform infrastructure development, upgrades and continuous improvements.
• Collaborate with stakeholders to understand requirements and design technical solutions.
• Research emerging technologies to improve the scalability of the email system.

Eligibility Criteria

• Bachelor’s degree in Computer Science or a related field.
• Minimum 2 years of backend development experience.
• 2+ years of hands-on programming experience with Go or Python.
• Working knowledge of MySQL, Redis or message queue systems.
• Strong command of data structures and algorithms.
• Experience with system architecture and infrastructure development.
• Good to have: strong grasp of open source components and the ability to abstract business logic.

Perks and Benefits

• Fully remote role – work from anywhere in India.
• Flexible working hours and a flexible vacation policy.
• Parental leave support.
• Wellness budget and regular team events.
• Learning reimbursement for courses and upskilling.
• Growth measured by the impact you create, not by years served.

Selection Process

Apply online through the official YipitData careers link given below. Shortlisted candidates will be contacted by the YipitData recruitment team for the technical and HR interview rounds. Upload your resume in PDF format only – other file types may cause rendering or formatting errors in the application system.

How to Apply

Interested and eligible candidates can apply online for the Software Engineer role at YipitData (India Remote) using the official application link below.

Apply Now

The post YipitData Recruitment 2026 – Software Engineer (Backend – Go/Python) | Remote, India appeared first on Job4Everyone.

About These Customer Support Rep Jobs

customer support rep jobs at Motion are open for India based candidates who can support North American trucking carriers in English, Hindi and Punjabi. Motion is a North American transportation solutions company that helps fleets save money and operate more efficiently through discounted fuel programs, flexible financial services and digital fleet tools. In this role you are the first person a carrier reaches when something goes wrong, handling queries over email, live chat, phone and WhatsApp and resolving most cases yourself.

Key Responsibilities

• Own customer tickets end to end in HubSpot Service Hub across email, live chat, phone and WhatsApp
• Support carriers in English, Hindi and Punjabi, moving between languages as the conversation requires
• Resolve fuel card issues including activations, PIN resets, declined transactions, spend and product limits, lost or stolen cards and disputed charges
• Explain statements, billing cycles, fuel discounts and network pricing in clear, non technical language
• Meet first response and resolution targets against SLA goals and keep ticket records accurate in HubSpot
• Identify recurring issues and raise them before they surface in monthly reporting
• Write and maintain knowledge base articles and saved replies, including Hindi and Punjabi versions

Eligibility Criteria

• 2+ years of hands on customer support experience across email, chat and phone
• Professional fluency in English, Hindi and Punjabi, spoken and written
• Hands on experience with HubSpot Service Hub, including the help desk workspace, ticket pipelines and statuses, custom views, SLA goals and ticket routing
• Experience handling billing, payment or transaction inquiries
• Availability to work North American business hours
• Reliable high speed internet and a quiet workspace for taking calls

Skills Required

• Excellent written and verbal communication skills
• Ability to explain technical issues to non technical customers
• Strong problem solving skills and attention to detail
• Ability to stay composed with frustrated customers in time sensitive situations
• Multi channel support handling across email, live chat, phone and WhatsApp
• Knowledge base writing and documentation

Selection Process

Apply online through the official application link given below. Shortlisted candidates will be contacted by the company directly.

How to Apply

Apply Now

The post Motion Recruitment 2026 – Customer Support Rep | Anywhere, India appeared first on Job4Everyone.

About These Chat Support Representative Jobs

chat support representative jobs at Simera are open for proactive, customer focused candidates in Nigeria who can assist customers through live chat and other digital communication channels. The ideal candidate has excellent written communication skills, strong attention to detail, and the ability to handle multiple conversations at once while providing fast, accurate and professional support from a remote setup.

Key Responsibilities

• Respond to customer inquiries through live chat and other digital support channels
• Provide clear, accurate and professional responses to customer questions
• Identify customer needs and provide appropriate solutions or guidance
• Troubleshoot customer issues and resolve requests efficiently
• Handle multiple chat conversations while maintaining quality and response speed
• Escalate complex or unresolved issues to the appropriate team
• Follow up with customers when additional information or assistance is required
• Maintain accurate records of customer interactions and resolutions
• Follow established support procedures, guidelines and service standards
• Identify recurring customer issues and share relevant feedback with internal teams
• Maintain a professional, friendly and helpful tone throughout all customer interactions

Eligibility Criteria

• Previous experience in chat support, customer service, customer support, call center or a similar role
• Excellent written communication and comprehension skills
• Ability to work efficiently in a fast paced environment
• Ability to manage multiple customer conversations while maintaining accuracy
• Strong organisational and time management skills
• Ability to work independently and as part of a remote team
• Reliable internet connection and a suitable setup for remote work
• Professional, patient and customer oriented attitude
• English proficiency is required if supporting English speaking customers

Skills Required

• Excellent written communication skills
• Strong typing and computer skills
• Strong customer service and interpersonal skills
• Excellent attention to detail
• Strong problem solving and critical thinking abilities
• Ability to multitask and manage multiple conversations simultaneously
• Patience and empathy while handling customer concerns
• Comfortable using chat platforms, CRM systems, ticketing tools and other digital applications
• Ability to learn new systems and processes quickly

Selection Process

Apply online through the official application link given below. On applying, Simera creates your Simera Professional Key (SPK), a unique profile key that helps you connect with employers, and the team reaches out to shortlisted candidates directly.

How to Apply

Apply Now

The post Simera Recruitment 2026 – Chat Support Representative | Abuja & Lagos, Nigeria appeared first on Job4Everyone.